Hire Terms & Conditions
1)At time of booking with Sashes & Bows, the lead customer is paying for items listed on the invoice. We ask that the lead customer thoroughly checks the information on the Invoice, if any details are incorrect then please inform us immediately.
2)It is the customers responsibility to make sure the venue have the chairs ready for us to cover. If at the time of set up we discover that the chairs are not ready then Sashes & Bows are not responsible for this process & it may result in services not being carried out. If the chairs are different to the ones agreed with the lead customer at time of booking it may result in your event booking being incomplete i.e. if the covers do not fit the chairs.
Sashes & Bows does not take responsibility for venues that change their chair type. It is down to the lead customer to keep us informed of any changes to the chairs used. In this situation Sashes & Bows will not give a refund.
3)Cancellation by the customer with less than 6weeks until the event date will still require the balance to be paid in full.
For cancellation outside of this time, no further payment is required, deposited however are non-refundable. If no deposit was paid at time of booking but the balance was paid in full. Sashes & Bows will refund 50% of the booking price.
4)Final numbers are due 4 weeks before the event date. Any increase after this time will have a fee of £1 per chair added to the original price. Any reduction in numbers after this 4 week period will not be refunded.
5)A 50% deposit is required to secure all bookings, this is non-refundable. The further 50% is due 4 weeks prior to the event. Our £50 date securement fee is also non refundable & the balance is also due 4 weeks prior to event.
6)If irreversible or damage through mistreatment has been caused to our hired items ie: footprints, candle wax, rips caused by heels and irreversible stains etc then this will result in Sashes & Bows invoicing the lead customer for the damaged items. Please note if you would like to know the fees attached to our damages policy simply request more information from us.
This includes broken, missing & chipped pots or trees.
7)At all times during your event the hired items remain the property of Sashes & Bows & it is your responsibility as the lead customer to ensure that items left unattended are secure. Please note that it is not the venues responsibility for missing items but the lead customer.
We expect to receive all items back to us. Any missing items on collection/return will be charged at the same rate of damaged items.
8)Payment of your deposit is deemed that you are agreeing & understand our Terms and Conditions.
9)For customers who have booked our items through a package with a venue, please be advised that it is your responsibility to ensure that sashes & bows recieves back the same number of items that were hired out.
10) It is the customers responsibility to ensure the chairs at the venue are suitable for our covers. Please note we do not provide covers suitable for chairs with arms.
11) DIY hire prices are based on a 48 hour time scale. If any further days are required by the customer, this will incur an additional daily charge of £30.
PAYMENT OF ALL DEPOSITS IS AN AGREEMENT WITH SASHES & BOWS TERM & CONDITIONS 2016/17